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All locations will be CLOSED on Saturday, January 28, 2023 | On 1/23/23 we became aware that our internal operating systems had been compromised. As a result, our services are limited at this time. We are temporarily functioning on a more manual level and ask for your patience while we work through this. Please be aware that our hours of operation may be affected. We value our customers and will keep you updated as information becomes available.
Brian Hoover, Director of Operations at Hamilton Parker

FOR RELEASE THURSDAY, JANUARY 12, 2023

Columbus, Ohio — Brian Hoover joined the Hamilton Parker team in December 2022 as the new Director of Operations. Brian brings with him over 18 years of operations experience, most recently serving as Sr. Operations Manager with Mast Global Logistics, the sourcing, and logistics division owned by LBrands/Victoria’s Secret.

As mentioned in a recent message from CEO/Owner, Adam Lewin, Brian’s mission will be to “help implement stronger operating procedures, quality control methods, offer more training opportunities, and expand the Hamilton Parker warehouse team.” With Brian’s expertise, we hope to reduce wait times, improve order accuracy, improve transfers to branch locations and rebuild trust with you.

During his first 30-60 days at Hamilton Parker, Brian devoted his time to observing the current operations and logistics structure, interviewing team members involved in all stages of the fulfillment process, and analyzing strategies with the leadership team for how to meet company goals. He will align these ideas with new systems, adherence to best practices, and improvements to existing procedures.

Brian plans to improve the Columbus warehouse operations by implementing the following initiatives:

We expect this process to take some time to refine, but the effects of these initiatives will ultimately improve our quality of service across all HP locations. We greatly appreciate your patience and continued support as we work together in becoming a better partner for you.

Hamilton Parker is headquartered in Columbus, Ohio, and also has showrooms in Cleveland, Cincinnati, and Delaware. Helping clients build their projects right, every time. Offering an expansive selection of building materials and specialty products—from tile and masonry to fireplaces and garage doors—that help commercial and residential customers achieve their goals.

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CONTACT
Brittany Warren, Director of Marketing & Communications
614-358-7800, bwarren@hamiltonparker.com